Privacy policy

Privacy Policy

Last Updated: May , 2026

Welcome to Digital Vision. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, customize products, or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Order & Customization Information

  • Products purchased
  • Personalized text, photos, logos, artwork, or design files uploaded by customers
  • Custom printing preferences and instructions
  • Transaction details and payment confirmation

Device Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

Customer Support Information

  • Messages sent through contact forms, WhatsApp, email, or support requests

2. How We Use Your Information

We use your information to:

  • Process and deliver customized product orders
  • Create and print personalized products based on customer-provided content
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional offers and updates (when applicable)

3. Customer Uploaded Content

Customers may upload photos, logos, artwork, names, or other content for customized printing services.

By uploading content to our website, you confirm that:

  • You own the rights to the content, or
  • You have permission to use and reproduce the content

We are not responsible for copyright violations caused by customer-submitted materials.

We reserve the right to refuse content that is unlawful, offensive, or violates intellectual property rights.

4. Payment Information

All payments are processed securely through trusted payment gateways. We do not store your debit card, credit card, or banking details on our servers.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember customer preferences
  • Maintain shopping cart functionality
  • Analyze website traffic and marketing performance

You may disable cookies through your browser settings, but some website features may not function properly.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment gateway providers
  • Shipping and courier partners
  • Website hosting providers
  • Analytics and advertising services
  • Printing and fulfillment service providers
  • Legal authorities if required by law

Our store is hosted on Shopify, which helps us provide ecommerce services to customers. Shopify may collect and process customer data as part of store operations.

You can read Shopify’s privacy policy here:
Shopify Privacy Policy

7. Data Security

We implement appropriate security measures to protect your personal information and uploaded design files. However, no online transmission or electronic storage system is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Digital Vision

SCO-81, Sector 38-C
Chandigarh – 160036
India

📧 Email: digitalvision38c@gmail.com
📞 Phone: +91 98760 48870
🌐 Website: https://digitalvision.in